Psychological Resilience

Resilience is the ability to recover rapidly from setbacks, difficulties and stressful events.

How do we build resilience ?

We build resilience through developing psychological flexibility, which is the ability to initiate and sustain values guided action, and engage fully in life, through times of both ease and difficulty, through periods of both stress and calm.

The higher our level of psychological flexibility, the greater our resilience.

There is only one evidence based model that increases psychological flexibility and that is Acceptance and Commitment Training (ACT).

Our programs are based on over fifteen years of high-quality research into the use of ACT in the workplace. This research shows that ACT effectively increases psychological flexibility which leads to:

  • increased work satisfaction;
  • enhanced performance,
  • decreased absenteeism,
  • reduced conflict and
  • significant drop in bullying and harassment claims.


  • Harris, R. (2009). ACT made simple. Oakland, CA: New Harbinger Publications.
  • Gallo, F. J. (In Press). Police use of force. In J. Kitaeff (Ed.), Handbook of police psychology (2nd ed.). New York, NY: Routledge, Psychology Press.
  • Gallo, F. J. (2017). Bouncing back from trauma: The essential step-by-step guide for police readiness. North Charleston, SC: CreateSpace Independent Publishing Platform.


Research information

Studies have shown that ACT based training:

  • Increase resilience, decrease psychological distress and burnout {Walker 2017}
  • Reduce work-related emotional distress {Bond, 2000}
  • Increase job satisfaction {Bond, 2003}
  • Increase the benefit of job redesign {Bond, 2008}
  • Increase motivation {Keogh, 2006}
  • Improve performance {Keogh, 2006} {Bond, 2003},
  • Increase resilience {Flaxman, 2010}
  • Decrease the incidence of burnout {Vilardaga, 2011}{Hayes, 2004}

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